Ryan Tozer

Meet Ryan Tozer

Mobile Controller – Hydraquip Hose & Hydraulics Plymouth

I have always had an interest in hydraulics and straight after finishing school I carried out an apprenticeship, an NVQ 3 in Milling and Turning and took my one day placement at Pirtek Plymouth. I really enjoyed the hands on experience in making up hydraulic hose assemblies and building hydraulic hose kits. I would make anything from 1/4” up to 2” hydraulic hoses and would often deal with stainless steel hose requests. Dealing with customers over the counter gave me a good insight of the machines and industries they worked in. Once I built up a good general knowledge of the hydraulics components I would go out on site and was taught how to identify faults and problem solve, I would make up the hose assemblies on site and fit them to the machinery.

Having built up a good level of understanding within the hydraulics industry, I decided to join Hydraquip Hose & Hydraulics to widen my experience. I joined the team as a Mobile Controller in December 2017 working four days a week until April 2018 when I finished my apprenticeship. Now I am working full time at the new Hydraquip Plymouth branch as a Mobile Controller. I feel this role suits me, I am a good delegator, delegating the engineer to the breakdown jobs, product sourcing for parts should an engineer require a one off unique product. Also I enjoy talking to the customers, taking the initial breakdown, updating them with ETA’s, I like being helpful. Hydraquip’s Job Manager service breakdown portal is amazing! It reduces paperwork, it loads jobs up instantly, it recognises products as well as providing customers with traceability and instant job updates. The Job Manager portal prevents errors from happening and it’s instant, should the customer want to log in for updates or want to look through their job history, they can, it is as easy as that.

I am really looking forward to the opening of Hydraquip Plymouth. Duncan MacBain has been so supportive in opening this new branch up for the team. Having the key people with a great depth of experience will see the branch grow and being part of this is a great experience.

Wednesday 1st August 2018

Meet The Team

04.08.14Duncan MacBain
05.08.14Steven Wicks
08.08.14Gary Tucker
11.08.14Jay MacBain
12.08.14Rabs Atwal
15.08.14Geoff Kelley
19.08.14Bob Wheatley
21.08.14James Roth
22.08.14Barry Saupin
26.08.14Carolyn Kay
27.08.14Alan Scott
28.08.14Amelia Cregan
29.08.14Fintan Ennis
01.09.14Mark Neale
22.09.14James Harris
07.10.14Tony Brighton
26.11.14Andy Carr
17.12.14Bert Tong
19.01.15Barry Thompson
20.05.15Tom Halliday
19.11.15Lee Newton
19.11.15Elfyn Roberts
04.01.16Steven Nock
04.01.16Stuart Carter
04.01.16Nathan Ward
13.04.16Matt House
01.11.16Bryan Drummond
08.11.16Scott Donegan
14.11.16Rich Cooper
22.05.17Roy Heaton
31.01.18Rob Savage
12.02.18Derek Emslie
15.02.18Phil Wagstaff
18.05.18Rob Heaton
22.05.18James Dorling
22.05.18Simon Durose
22.05.18Ross Heatherington
23.05.18Gary Matthews
23.05.18Josh Lewington
23.05.18Jake Hillier
23.05.18Jason Coller
25.06.18Dai Hazeltine
01.08.18Ryan Tozer
07.11.18Gavin Rodgers
03.04.19Craig Pottie
03.06.19Alex Day
14.06.19Kelly Owen
17.07.19Andy Payne
01.08.19Jeff Coulson
02.09.19Leon Simmons
22.01.20Sam Bird
31.01.20David Callaghan
03.02.20Kane Upton
05.08.21Steve Jackson